Refund Policy
Emoji Generator AI is proudly operated by VERCEL TEMPLATES and trusted by over 5,000 satisfied customers for unique and inspiring emoji designs. Due to the high operating costs of our service, we do not generally offer refunds. However, in some cases, refunds may be provided if specific eligibility criteria are met.
We also offer a free 5 Credits, allowing you to explore and test the product before committing to a paid plan. If you are not satisfied, please contact us.
Eligibility Criteria for Refunds
To request a refund, the following conditions must be met:
- Usage Limit: Your account has generated fewer than 5 emojis after purchasing a plan.
- Service Usage: Refunds cannot be granted if you have already utilized the full value of the service
- Terms Violation: Refunds will not be issued if you have violated the Terms of Service, including misuse of the platform or fraudulent activity.
- Chargeback Attempts: Refund requests are invalid if you have initiated a chargeback with your payment provider instead of contacting us directly.
- Service Accuracy: Refunds cannot be granted if the product or service functioned as described, but dissatisfaction stems from personal preference or buyer's remorse.
If you satisfy all the above conditions, you may proceed with your refund request.
How to Request a Refund
- Send an email to [email protected] with the subject line: Refund Request.
- Include your name, payment details, purchase email and a brief explanation of your request.
Our team will promptly review your request and assist you.
Refund Processing Time
Refunds typically take 3-5 business days to process after approval. The exact time for the refund to appear in your account may vary depending on your payment method.
This policy ensures clarity and fairness for all our customers. Thank you for choosing Emoji Generator AI!